Quality Roofing & Guttering is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Phone number
- Email address
- Address or suburb
- Details about your roofing enquiry
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type and device information
- Pages visited and actions taken on the site
- Approximate location data
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide roofing services
- Contact you regarding quotes, inspections, or services
- Improve our website, services, and user experience
- Measure and analyse website traffic and performance
- Run and optimise marketing and advertising campaigns
Analytics, Tracking, and Advertising
Our website may use analytics and tracking technologies, including cookies and similar tools, to understand how visitors use our site and to improve our marketing efforts.
These tools may be provided by third-party platforms and may collect information such as browsing behaviour, device type, and interactions with our website. This information is used in aggregate form and does not personally identify you.
We may use advertising platforms to display relevant ads and measure the effectiveness of our campaigns.
Cookies
Cookies are small files stored on your device that help improve website functionality and performance. You can choose to disable cookies through your browser settings; however, doing so may affect how the website functions.
Sharing of Information
We do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to:
- Deliver our services
- Operate and maintain our website
- Run analytics and marketing activities
These parties are required to handle your information securely and only for authorised purposes.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure.
Your Rights
You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate or outdated.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated version will apply from the date it is published.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us through the details provided on our website.
Last updated: January 2026